Housing Solutions Specialist - Closes

Housing Solutions Specialist – Closes

Strong knowledge of local, state and federal housing resources and how to access them
Knowledge of local resources to help stabilize housing situations, such as mediation, utility, and rental assistance programs
Knowledge of the county’s homeless system
Experience conducting searches for affordable housing
Knowledge of tenants’ rights and responsibilities
Strong interpersonal and relationship building skills in a direct service environment
Excellent communication skills both written and verbal
Ability to build partnerships and engage in positive collaboration with a wide range of individuals and organizations
Ability to learn and utilize web-based and PC software and email to develop reports and document services provided
Strong ability to work independently as well as part of a high-performance team of professionals with an office culture of cohesive teamwork and respect
Ability to efficiently manage time and work well under pressure in a fast-paced office environment and in various community settings, while maintaining confidentiality and professional conduct
Strong organizational skills, problem solving skills, and judgement
Demonstrated ability to work successfully in culturally diverse settings with diverse populations
Consistent access to reliable transportation with the ability to navigate in the community for work related assignments

Provides individuals with direct assistance to help resolve housing crises
Provides a preliminary eligibility screening for publicly and privately funded programs in addition to the presenting housing crisis
Serves as an expert on the different types of housing available, the requirements for each, the process for applying, and recommended resources for listings
Assists households with completing paperwork and becoming ‘document ready’ for housing
Acts as a resource for reviewing leases and explaining tenant rights and responsibilities
Completes assessments, as appropriate, for homeless housing services & supports relating to homeless services
When needed, advocates on the household’s behalf and when appropriate, assists the household to empower itself to advocate on its own behalf
Engages individuals in a way in which they are comfortable
Embraces a ‘do whatever it takes’ attitude
Responsible for tracking supports provided
Participates in team meetings, trainings, and other related events as a resource specialist representing DHS
Identify and communicate opportunities to improve processes and services, including need trends and gaps in service for continuous improvement

No preferred qualifications provided.