Hostperson Voltaggio Brothers Steakhouse
| Company | MGM Resorts International |
|---|---|
| Location | Alexandria, VA, USA |
| Salary | $21 – $21 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Strong communication and customer service skills.
- Ability to multitask and stay organized.
- Friendly, approachable, and professional attitude.
- Cash and Food Handling experience.
Responsibilities
- Coordinate Special Requests: Communicate with guests and reservations to handle special orders, special requests, and pass the information to the management team.
- Stay Informed: Keep track of daily activities, events, and group bookings. Know the house count, table arrangements, room capacity, hours of operation, menu pricing, and dress code.
- Greet Guests: Welcome guests as they arrive at the restaurant and make them feel comfortable.
- Manage Reservations: Answer phone calls, manage reservations, and keep an accurate count in the reservation book.
- Update Menus: Ensure menus are up-to-date with the latest information and replace any worn or outdated ones.
- Communication: Relay guest needs to the kitchen and management, share feedback from guests, and assist management to ensure smooth operations.
- Guest Care: Regularly check in with guests waiting for their tables, making sure they know their table is being prepared.
- Maintain Cleanliness: Keep your workspace tidy, organized, and sanitary. At the end of your shift, close down the host station and forward calls to the voicemail system.
Preferred Qualifications
- Experience in a similar role is a plus, but not required.