Hostperson Ginger

Hostperson Ginger

Requirements

• Strong communication and customer service skills
• Ability to multitask and stay organized
• Friendly, approachable, and professional attitude
• Cash and Food Handling experience

Responsibilities

• Coordinate Special Requests: Communicate with guests and reservations to handle special orders, special requests, and pass the information to the management team.
• Stay Informed: Keep track of daily activities, events, and group bookings. Know the house count, table arrangements, room capacity, hours of operation, menu pricing, and dress code.
• Greet Guests: Welcome guests as they arrive at the restaurant and make them feel comfortable.
• Manage Reservations: Answer phone calls, manage reservations, and keep an accurate count in the reservation book.
• Update Menus: Ensure menus are up-to-date with the latest information and replace any worn or outdated ones.
• Communication: Relay guest needs to the kitchen and management, share feedback from guests, and assist management to ensure smooth operations.
• Guest Care: Regularly check in with guests waiting for their tables, making sure they know their table is being prepared.
• Maintain Cleanliness: Keep your workspace tidy, organized, and sanitary. At the end of your shift, close down the host station and forward calls to the voicemail system.

Preferred Qualifications

• Experience in a similar role is a plus, but not required