Host/Hostess
| Company | Four Seasons |
|---|---|
| Location | Carlsbad, CA, USA, San Diego, CA, USA |
| Salary | $18.95 – $18.95 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Reading, writing and oral proficiency in the English language
- Ability to operate computer equipment and other food & beverage computer systems
- Strong communication skill
- Previous restaurant experience preferred
- San Diego County Food Handlers card and RBS (not required upon hire)
Responsibilities
- Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers.
- Manage the host stand, make/review reservations, and make recommendations as to the setup of the table sections.
- Ensure cleanliness of each section of the restaurant and make the necessary improvements as well as checking each table prior to opening to ensure its proper set.
- Develop a complete working knowledge of the menus, menu ingredients and restaurant information.
- Take drink orders, prepare cold and hot beverages, and serve them in a timely fashion.
- Maintain accurate cash handling, process transactions through the POS and count back change to customers.
- Conduct all opening procedures including setting up the complimentary coffee and food displays.
- Provide information and assistance to Residence Club guests as requested, giving them an orientation of the facilities.
- Be familiar with all Residence Club services and hours of operation.
- Ensure safety procedures are followed when using the food and beverage equipment and notify Security of any accident or injury.
- Stock, re-stock, and organize the retail items in the coffee shop needed.
- Handle, store and utilize all chemicals properly and safely.
- Handle any guest inconvenience or complaint swiftly and inform management of the situation and how it was resolved.
Preferred Qualifications
- Previous restaurant experience preferred