Hospital Outreach Manager
| Company | DaVita |
|---|---|
| Location | Iowa, USA, Brentwood, TN, USA, Nebraska, USA |
| Salary | $69000 – $117000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s Degree preferred
- Ability to travel to various locations to meet with partners (internal and external) on an as-needed basis. Includes valid driver’s license in state of residence and insurable driving record
- Intermediate computer skills with a variety of software packages including but not limited to Microsoft Word, Excel, PowerPoint, billing systems
Responsibilities
- Analyze data insights to highlight its importance and drive growth.
- Demonstrate executive presence when delivering insights to upper leadership, ensuring clear and impactful communication.
- Leverage a strategic mindset to perform root cause analysis, identifying opportunities based on patient feedback.
- Consistently outreach to discharge planners to provide education and build awareness of offerings
- Prioritize key insights and opportunities to align with business goals and stakeholder needs.
- Identify opportunities to grow as provider of choice through relationship building and addressing feedback
- Partner with internal field teammates to optimize the admission process and implement best demonstrated practices
- Combine analytical rigor with strategic thinking to translate feedback into growth-oriented business strategies.
- Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances
- Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers
- Develop comprehensive knowledge of local markets
Preferred Qualifications
- Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate these core values daily in performance and interactions
- Ability to build and foster strong relationships with people across many levels and diverse backgrounds
- Natural curiosity with a growth mindset
- Self-starter with a strong bias for action
- High accountability and follow through, with a passion for problem solving
- Strategic mindset, with the ability to systematically connect dots