Hospital Medical Assistant – Phlebotomist

Hospital Medical Assistant – Phlebotomist

Requirements

• High school diploma or equivalent
• 2+ years of experience as a phlebotomist performing venipunctures

Responsibilities

• May work directly with medical providers to coordinate patient testing needs within a fast-paced, medical environment.
• Able to navigate around a hospital setting to attend client needs to various suites.
• Ability to decipher, collect, and process complex test orders pertinent to hospital outreach settings.
• Perform blood collections by venipuncture and capillary techniques for all age groups.
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Prepare all collected specimens for testing and analysis.
• Address any customer service-related issues in a prompt and respectful manner.
• Manage and monitor patient flow, wait times, inventory levels and information logs.
• Promote teamwork, cohesiveness and effective communication among coworkers.
• Perform data entry of patient information in an accurate and timely manner.
• Work with patients and providers to obtain pertinent demographic and billing information. Process and collect payments when required.
• Observe and report any performance, compliance or staffing related issues to supervisors.
• Administrative and clerical duties as necessary.

Preferred Qualifications

• AAMA or CMA accreditation preferred
• Familiarity with ICD-9 coding preferred
• Prior leadership experience is preferred
• Phlebotomy certification from an accredited agency is preferred
• Experienced with pediatric draws & neonatal draws is preferred
• In depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision