Hospice Account Manager
| Company | Mission Healthcare |
|---|---|
| Location | Brea, CA, USA, Anaheim, CA, USA |
| Salary | $95000 – $115000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.
- Minimum two (2) years of healthcare sales, business development, or account management experience; hospice, home health, or senior care experience strongly preferred.
- Proven track record of meeting or exceeding sales goals.
- Strong communication, relationship-building, and public speaking skills.
- Highly motivated, goal-oriented, and able to work independently in the field.
- Must have a valid driver’s license, reliable insured vehicle, and meet organization driving requirements.
Responsibilities
- Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
- Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
- Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
- Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
- Identify and respond to the needs of referral partners, ensuring excellent customer service and follow-up.
- Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
- Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
- Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
- Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare’s markets including government agencies, major payor groups, key referral sources and competitor’s market positioning.
- Meet or exceed monthly, quarterly, and annual sales goals as assigned.
- Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies.
- Monitors and reports on cost-effective marketing efforts.
Preferred Qualifications
- Knowledge of hospice philosophy and services preferred.