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Help Desk Coordinator
| Company | Bisco Industries |
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| Location | Anaheim, CA, USA |
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| Salary | $27.3 – $40.94 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Proven experience in a similar MIS role preferred
- Excellent communication and interpersonal skills, capable of handling sensitive information with discretion.
- Analytical and multitasking skills
- Proficiency in Microsoft Office Suite
- Detailed oriented and strong organizational and time-management skills
- Ability to work effectively both independently and as part of a team
Responsibilities
- Effectively resolving Help Desk calls daily
- Operational support for Windows Servers and Thin Clients
- Properly manage, track and update virus software
- Service and maintain adding, changing and moving Phones lines
- Support Internet Connection with modems, routers at local and remote locations
- Install new work stations as needed
- Maintain accurate records and documentation
- Special projects and other duties as assigned
Preferred Qualifications
No preferred qualifications provided.
