Healthier Oregon School Outreach and Engagement Advisor

Healthier Oregon School Outreach and Engagement Advisor

Requirements

• A Bachelor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.
• Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification.
• Excellent customer service skills.
• Ability to manage multiple tasks and effectively manage irate and hostile members.
• Must be able to organize and prioritize work to meet deadlines and have flexibility, work demand tolerance and exhibit written and oral communication skills including effective communication with coworkers.
• Must be proficient in Word, Excel and Powerpoint.
• Strong Medicaid knowledge, particularly with experience in Medicaid complaints and grievances, work with Coordinated Care Organizations and/or professional or lived experience working, advocating and/or navigating Oregon’s Medicaid system preferred.
• Case management or advocacy experience, preferably with populations most impacted by health inequities.
• Demonstrated skills in organizational collaboration, alternative dispute resolution and/or relationship-based approaches to resolving conflict.
• Demonstrated ability to translate individual experience into systems improvement and advocacy, particularly within Medicaid and/or other health settings.
• Demonstrated cultural awareness and cultural humility.
• Demonstrated ability to steward relationships with diverse groups.
• Strong communication skills (written and oral) with ability to persuade and to communicate complex topics in understandable ways. Demonstrated effective communication with coworkers, OHA leadership, CCO staff, OHP members, and other members of the public.
• Ability to manage multiple tasks and effectively manage and advocated for members experiencing extreme frustration with health systems and state government.
• Bilingual-bicultural/Multilingual-multicultural.

Responsibilities

• Lead outreach and engagement activities to support and build relationships across Oregon’s educational system.
• Work with academic leaders around the state to share information about the Oregon Health Plan.
• Exchange outreach ideas and identify new opportunities to promote awareness and drive increased enrollment and access to services for students and their families.
• Raise awareness on how Social Determinants Of Health may impact the overall physical and behavioral health and academic performance of students in the classrooms and its impact in the well-being of communities as a whole.

Preferred Qualifications

• Strong Medicaid knowledge, particularly with experience in Medicaid complaints and grievances, work with Coordinated Care Organizations and/or professional or lived experience working, advocating and/or navigating Oregon’s Medicaid system preferred.
• Case management or advocacy experience, preferably with populations most impacted by health inequities.