Healthcare Optimization Specialist III

Healthcare Optimization Specialist III

Requirements

• Bachelor’s degree and 4-7 years of project / data analysis experience, with demonstrated project organization skills, including the ability to multi-task, balance priorities, set and manage timelines for deliverables.
• Highly proficient in Microsoft Word, Excel, and PowerPoint, and Visio with the proven ability to produce professional documents in MS Power Point and develop complex Excel models.
• Demonstrated analytical skills, problem solving ability and strong critical thinking skills.
• High degree of self-motivation and ability to work efficiently and flexibly in a fast-paced environment with minimal guidance.
• Excellent verbal and written communication skills with proven ability to effectively communicate with all levels of management and staff tactfully, clearly, and concisely.
• Outstanding organizational and time-management skills.
• Ability to succeed in a fast-paced, demanding and fluid work environment.

Responsibilities

• Manage, develop, and evaluate assigned projects and plans with emphasis on time schedule control, coordination of project development and implementation, and communication with designated clients and other stakeholders.
• Utilize accepted project management methodologies and tools and change management principles.
• Develop project plans including project life cycle, budgets, resource requirements, change management processes, risk management, key milestones, communication mechanisms, test plans and deliverables.
• Work closely with designated clients keeping them informed of progress against plan.
• Prepare detailed reports on project progress with clients to include project plans, barriers and solutions, milestones, financial costs/projections and analyses.
• Support the optimization team with an ability to analyze existing systems and business processes in order to guide and align to the organization’s key priorities.
• Assist in breaking down complex business problems, developing solutions and delivering with a high degree of focus.
• Coordinate logistics for meetings and project groups and capture concise minutes from project meetings such that stakeholders are clear regarding next steps and action items.
• Create workflow maps, dashboards, requirement gathering exercises, discovery assessment presentations, and other deliverables to enhance leadership decision making.
• Collaborate with enterprise IT team to access various data systems and dashboards.
• Demonstrate strong problem-solving skills with the ability to process complex information, break into logical steps/tasks to help solve defined problems, and present it clearly to a range of audiences.
• Implement training and education programs for team members impacted by process improvements and program changes.
• Perform other related duties as assigned.

Preferred Qualifications

• Master’s degree in Business Administration, Healthcare Administration, Public Health, Public Policy or another related field.
• Project management, change management, or Six Sigma Black Belt Certification.
• Familiarity with health care delivery, especially value-based health care delivery models and relevant metrics, including patient-reported outcome measures.
• Understanding of clinical workflows and experience with performance improvement in clinical settings.