Healthcare Interpreter I

Healthcare Interpreter I

Requirements

• High school diploma required.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• Demonstrated knowledge of oral/written language pair competency by successfully completing an Interpreter Language Assessment required.
• Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities.
• Interprets information regarding the patient’s and family’s healthcare needs.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient’s culture in relationship to healthcare.
• Fully abides by the healthcare system’s professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Preferred Qualifications

• Bachelor’s degree preferred.
• National medical interpreter certification preferred.