Health Advocate

1-2 years of experience as LPN, CMA, Paramedic OR 1-2 years of experience with community/public health with interest in building skills like vitals, phlebotomy, and injections
Strong people skills and the ability to connect with anyone, especially individuals who have been historically marginalized and have complex needs
Creative problem-solving skills that can be leveraged to empower others and impeccable organizational skills that foster reliability and trustworthiness for colleagues and patients alike
Strong communication skills, especially the ability to translate complex ideas into simple language
Meaningful ties to Albany’s diverse communities and an eagerness to effect positive change within it
A ‘hospitality mindset’ and track record of creating memorable experiences for others, embodying a true joy in serving others
Ability or willingness to learn motivational interviewing or health coaching
Reliable access to personal transportation
For the safety of our patients and staff, employees in this role must be fully vaccinated with all necessary vaccinations. This includes a booster for a completed COVID-19 vaccination.

Build rapport and trust with patients to truly understand and appreciate their needs. This includes motivational interviewing, therapeutic engagement, health coaching and other patient-centered strategies to improve health outcomes
Work collaboratively with other care team experts like physicians, nurse practitioners, behavioral health providers and social workers to find creative solutions to help patients meet health goals and overcome social barriers
Become the ultimate go-to for our patients, building and strengthening relationships with patients, families, and the broader community
Provide and support patient care across several modalities including video, phone, and in-person interactions
Operate as Galileo’s eyes, ears, and hands in the field- providing clinical support (examples include taking vitals, performing phlebotomy, vaccine administration, facilitating video visits with other providers, basic wound care, working with point of care diagnostics and administering medications within your scope of practice, etc.)