Head Teller
| Company | CCFBank |
|---|---|
| Location | Eau Claire, WI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Mid Level, Senior |
Requirements
- Associate’s degree in accounting, finance, economics or related field.
- Two (2) years of customer service experience.
- Two (2) years of supervisory experience.
Responsibilities
- Provides daily supervision to teller staff and assigns duties.
- Performs personnel actions including performance appraisals, scheduling, approving timesheets, and interviewing candidates for employment.
- Establishes proper identification of existing customers and determines need.
- Receives and processes retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form in accordance with banking policies and procedures.
- Cashes checks, completes withdrawals and makes cash advances, accepts loan and installment payments, processes change orders and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits.
- Performs routine audits to ensure bank policy and procedures are being adhered to.
- Assists in branch cash management per vault and TCR procedures; may assist in balancing vault currency and coin. May be responsible for ordering, managing, and balancing the vault and ATM currency and coin. Manage/balance teller work daily.
- Plays a positive role in the career development and growth of Teller staff through excellent communication skills, both verbal and written, along with strong delegation skills.
- Performs other duties as assigned.
Preferred Qualifications
- Community-focused and excited about making a positive difference for those around you.