Head of Strategy and Business Management-Business & Real Estate Services
| Company | Wells Fargo |
|---|---|
| Location | Charlotte, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 8+ years of Project Management, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management experience
Responsibilities
- Manage and develop a team of managers and individual contributors that ensure successful planning, integration, and measurement of operations with moderate to high complexity and visibility to senior management.
- Lead the Strategic Analytics team to deliver insightful and actionable data, business intelligence and market intelligence to support the operations teams and business partners across Real Estate Valuation Services, Information Management Utility and Customer Tax Operations.
- Provide BRES Operations executive support with responsibility for management routines, business reviews, administrative support, periodic submission to multiple senior committees and oversight routines to ensure alignment and progress against strategic goals.
- Prepare materials for executive reviews with focus on measurements, data insights and storytelling by consolidating inputs from multiple groups into one consistent deliverable for BRES.
Preferred Qualifications
- 8+ years’ experience leading large scale strategic complaints transformation initiatives, redress, and remediation customer business support initiatives and programs.
- Working knowledge of several complex operations areas, including Real Estate Valuations, Tax, and Information Management to be able to make decisions independently that continue to drive business results and deliver on key initiatives.
- Strong experience working with cross-functional stakeholders, internal and external partners in implementing and delivering long- term strategic policies and processes
- Strong presentation skills – written and verbal, and the experience adapting both content and presentation style to multiple audiences
- Ability to influence across all organizational levels, particularly senior management
- Proven ability to pull together story lines from across the teams and integrate into a broader message
- Highly organized and detail-oriented, with the proven ability to manage processes and people, handle multiple tasks simultaneously and prioritize effectively
- Must have strong relationship management and proven leadership skills, with solid conflict management, negotiation, and organizational effectiveness techniques