Head of Revenue Operations
| Company | Ghost |
|---|---|
| Location | Los Angeles, CA, USA, New York, NY, USA |
| Salary | $175000 – $225000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field
- Minimum of 8 years of experience in sales operations or a related role, with at least 3 years in a leadership capacity
- Proven track record of optimizing sales processes and driving revenue growth in a B2B environment
- Proficiency in CRM systems (e.g., Hubspot) and sales analytics tools (e.g., Gong)
- Experience in a fast-moving and dynamic startup environment
Responsibilities
- Develop and implement scalable growth strategies across both demand and supply aligned with company objectives
- Analyze sales data to identify trends, opportunities across segments, and areas for improvement throughout the full deal cycle
- Systematize and streamline sales processes to enhance efficiency and effectiveness
- Collaborate with sales leadership to design and execute individual targets based on books of business and incentive plans
- Oversee the CRM system to ensure data accuracy and user adoption
- Manage the sales technology stack, including sales enablement tools, to support sales team productivity
- Evaluate and implement new technologies to enhance sales operations
- Lead sales forecasting efforts, providing insights to inform business decisions
- Develop and maintain dashboards and reports to track key performance indicators
- Lead weekly performance deep dives that monitor sales performance against targets and recommend corrective actions as needed
- Work closely with all revenue-generating functions, Operations, Engineering, Product & Design (EPD) and Finance to align sales strategies with business goals
- Determine areas of opportunity for mitigating post-purchase challenges earlier in the funnel, design solutions, and implement alongside Revenue and Operations team members
- Partner with EPD on roadmap development and product features with prioritization based on impact insights
Preferred Qualifications
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No preferred qualifications provided.