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Head of Resource Management

Head of Resource Management

CompanyPMG
LocationDallas, TX, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelExpert or higher

Requirements

  • 10+ years in resource management, workforce planning, or operations, ideally within a professional services or agency environment; media or marketing experience highly preferred.
  • Proven ability to build and scale centralized resource management practices in complex, fast-paced organizations.
  • Experience supporting both dedicated team structures and flexible task-based models.
  • Executive presence and credibility to influence and advise senior leaders, including C-level executives.
  • Passion for people development, equitable opportunity, and building a culture of growth.
  • Strong analytical and decision-making skills, supported by experience with capacity planning and resource management systems.
  • Exceptional communication and change management skills.
  • A strategic mindset and systems-level thinking

Responsibilities

  • Build and lead a high-impact Resource Management function, including team structure, data models, processes, and tooling.
  • Design and operationalize allocation models across long-term team-based and short-term task-based work — balancing strategic fit with resource optimization.
  • Serve as a strategic advisor to senior leadership on how best to deploy talent across accounts, practices, and business lines in line with company growth, team health, and client needs.
  • Partner with client teams and practice excellence leaders to ensure alignment between talent supply and demand, and facilitate strong skill-to-role matching.
  • Maintain a centralized, real-time view of resource management metrics (e.g., utilization and capacity), skills, and demand across the organization to inform decision-making.
  • Implement systems and tools to support efficient resource planning, forecasting, and reporting.
  • Establish fair and transparent processes for resourcing requests, prioritization, and conflict resolution.
  • Champion PMG’s values and talent philosophy, ensuring people have continuous access to high-quality opportunities that support long-term career development.

Preferred Qualifications

    No preferred qualifications provided.