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Head of Presales
| Company | Fundraise Up |
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| Location | United States |
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| Salary | $150000 – $175000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 7+ years in sales engineering, presales, or a technical consulting role within SaaS, fintech, or NGO technology, including demonstrated people management experience.
- Deep understanding of technical discovery, data mapping, integrations (e.g., Salesforce, HubSpot, Stripe, PayPal, Zapier), APIs, webhooks, and compliance requirements (GDPR, PCI).
- Proven track record of communicating complex technical concepts to non-technical audiences and tailoring solutions to meet diverse needs.
- Experience in developing technical strategies that drive sales enablement and product engagement.
- Excellent communication, presentation, and negotiation skills, paired with a proactive attitude toward solving complex technical challenges.
Responsibilities
- Manage, mentor, and develop a high-performing Presales Engineering team, fostering a collaborative culture.
- Define and execute the presales strategy, optimizing methodologies, processes, and customer outcomes.
- Establish cross-functional collaboration with Product, Sales, and Customer Success, ensuring seamless engagement.
- Oversee hiring, onboarding, and continuous professional development to enhance technical and consultative expertise.
- Guide technical discovery, ensuring seamless integrations, scalability, security, and compliance (PCI, GDPR).
- Expand Sales Addressable Market by developing creative technical solutions for new use cases.
- Oversee impactful POCs and demos, ensuring technical resonance with stakeholders.
- Support the team in addressing technical objections and blockers, providing strategic guidance.
- Drive customer feedback loops to influence product enhancements and roadmap decisions.
- Equip Sales with technical insights, competitive differentiators, and use case examples to drive deal success.
- Lead RFP responses and technical bids, ensuring competitive, compliant proposals.
- Build strong relationships with key prospects and clients, addressing technical needs throughout their journey.
Preferred Qualifications
- Demonstrated ability to scale presales teams and methodologies in high-growth, fast-paced environments.
- Familiarity with fundraising technology trends and challenges within the NGO sector is highly desirable.
- Experience working with or within NGOs and familiarity with online fundraising or similar technology ecosystems is a plus.
