Head of Global Sales Strategy – Planning and Operations – Digital Sales Center
| Company | Uber |
|---|---|
| Location | Seattle, WA, USA, San Francisco, CA, USA, Dallas, TX, USA, Chicago, IL, USA, New York, NY, USA |
| Salary | $167000 – $207000 |
| Type | Full-Time |
| Degrees | MBA |
| Experience Level | Senior |
Requirements
- Minimum 7 years supporting a Global Sales Strategy, Sales Planning, or GTM Operations function with 150+ AMs or AEs
- 3+ years of direct people management experience
- Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy.
- Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency
- Intermediate + proficiency in Microsoft Excel, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.
Responsibilities
- Build and lead the DSC Sales Strategy, Planning and Operations function from the ground up, designing processes, systems, operational standards and onboarding & coaching team members to support Uber’s DSC organization.
- Support DSC leadership in management of the BPO partnerships to achieve ambitious growth targets.
- Develop and execute a sales strategy and planning process for DSC organization
- Own sales forecasting, target setting, segmentation, and book-of-business design, the design and management of OKRs, ensuring operational efficiency and data-driven decision-making.
- Lead strategic planning and drive the rhythm of the business, including weekly, monthly, quarterly, and annual cadences.
- Scale sales processes by defining and optimizing tools, reporting structures, and workflows.
- Partner closely with DSC and regional sales leadership to drive performance insights, identify areas of improvement, and implement data-backed recommendations.
- Manage and mentor a growing team, fostering a high-performance culture.
- Collaborate cross-functionally with Edge DCO leads, finance, HR, strategy & planning, and other stakeholders to streamline sales processes and align on business objectives.
- Design and execute experiments to drive growth, increase efficiency, and improve overall sales effectiveness.
- Merchant-Centric Growth: Ensure that the sales strategy is tailored to address the unique challenges faced by SMB merchants, enhancing their engagement and success on the Uber Eats platform.
Preferred Qualifications
- 10 years of experience in Sales Strategy, Sales Planning, or GTM Operations function with 200+ AMs or AEs
- 2-3 years of experience as an Account Manager or an Account Executive in B2B environment
- Experience in a high-growth B2B company.
- Experience managing Sales Strategy & Operations for a BPO or an otherwise scaling sales function.
- MBA or higher degree in economics, math, business or similar discipline
- Strong collaboration and stakeholder management skills – building deep, trust-based relationships with business and cross-functional partners
- Ability to influence without direct authority and thrive in ambiguity.
- Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
- Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels.
- Proven ability to scale operations, lead with data, and drive strategic initiatives in a rapidly evolving business.
- Strong people management skills and EQ—driving business results while also being an empathetic leader