Head of Global Mobility

Head of Global Mobility

Requirements

• Bachelor’s Degree in Business, Human Resources, Finance or other appropriate discipline; Master’s Degree desirable.
• Seven to ten years’ experience in a Senior Global Mobility role in medium to large multinational organizations; personal experience of living and working abroad highly desirable.
• Prior experience in other HR roles highly beneficial.
• Demonstrated leader of global mobility programs with significant assignee populations across multiple global jurisdictions
• Excellent knowledge of global mobility subject matter, including expat administration, immigration and tax compliance
• Demonstrated experience of managing external vendors
• Strong numerical and analytical skills
• Strong communication and influencing skills, with cross-cultural sensibility
• Advanced writing skills, particularly in the area of policy writing
• Well-developed people management skills
• Excellent negotiation skills
• Strong project management skills
• Experienced trainer and coach
• Advanced skills in Excel, Word, Outlook and PowerPoint
• Exceptional attention to detail with the ability to identify errors

Responsibilities

• Develop and execute a comprehensive global mobility strategy that aligns with business goals and Talent strategy, in partnership with the Talent and the Total Rewards COE.
• Lead a team of Mobility professionals to deliver a compliant Mobility service offering that delights the customers.
• Ensure our GM policies meet our needs and HR strategy and are in supporting the attraction, development and retention of talent.
• Regularly review our Global and Domestic Mobility policy framework against market and compliance requirements, applying external benchmarking to ensure CSL remains competitive in the mobility offering.
• Engage internally and externally to understand the requirements and identify gaps.
• Develop policy solutions that support our overall HR strategy and are in consideration of market practice and meet compliance needs.
• Design and maintain effective governance of global and domestic mobility programs across the CSL Group.
• Respond to policy interpretation queries from global HR community, Managers and Employees.
• Provide compliance guidance to the business concerning immigration and taxation matters.
• Development and ongoing review of Global Mobility content for upload to askHR Employee Center (ServiceNow).
• Development of documentation for Global Mobility SharePoint to provide regional HR Mobility Specialists with tools to perform their roles.
• Oversee preparation of annual reports of relocation benefits by employee for country specific taxation purposes (e.g. FBT, P11D, US Gross-up).
• Ensure Social Security compliance for international assignees.
• Ensure individual international assignees’ health insurance coverage is in place as applicable.
• Review GM policy exception applications and escalates as appropriate.
• Undertake periodical surveys of mobile employees to gain feedback on the relocation experience.
• Select Global Mobility vendors for the provision of cross-border taxation, immigration and relocation and destination services in collaboration with CSL’s Sourcing group.
• Manage relationships with selected vendors and ensure service delivery is of expected quality and following Service Agreements.
• Work with vendors towards continued improvement and optimisation of services.
• Collaborate with CSL’s internal stakeholders – Head of Global Benefits and CSL’s Expatriate Health Insurance provider, to ensure CSL’s employee needs are understood and met.
• Oversee use and continuous improvement of case management system askHR Employee Center/ServiceNow related to the management of Global Mobility cases.
• Review Assignment and Relocation Cost Estimates before provision to the business, if requested by Team.
• Collaboration with Compensation COE to obtain appropriate salary for individual assignees.
• Oversee preparation of shadow payroll calculations and implementation with home & host payrolls with guidance from external tax vendor.
• Review balance sheet calculations for certain assignment offers.
• Manage year-end processes for global assignees: Merit review, STI proration and Home Reference salary review.
• Oversee individual case management for selected senior international appointments.
• Design and develops Global Mobility training programs and delivers training and individual coaching to Global Mobility team members to enable them to perform their roles.
• Manage global mobility program costs, including budgeting, and cost-saving initiatives.
• Manage the preparation of GM budgets and quarterly forecasts and analysis, including provision of separate budgets and forecast inputs by site and function.
• Oversee preparation of Global Mobility reports for multiple purposes (e.g. HRLT, Equity).
• Build and maintain relationships with key stakeholders to ensure that service delivery meets business expectations.
• Ensure that high standards of service are maintained and improved upon to ensure continuous improvement.
• Perform other responsibilities and tasks including project work.

Preferred Qualifications

• Personal experience of living and working abroad highly desirable.
• Prior experience in other HR roles highly beneficial.