Head of Enterprise Strategic Learning & Organizational Development

Head of Enterprise Strategic Learning & Organizational Development

Requirements

• Typically, 15+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Experience in learning design and facilitation – Expert.
• Program management skills – Expert.
• Attention to detail with a focus on execution – Expert.
• Seasoned expert with extensive industry knowledge.
• Technical leader viewed as a thought leader for innovation.
• Verbal & written communication skills – Expert.
• Analytical and problem-solving skills – Expert.
• Influence skills – Expert.
• Collaboration & team skills; with a focus on cross-group collaboration – Expert.
• Able to manage ambiguity.
• Data driven decision making – Expert.

Responsibilities

• Develops and implements enterprise learning approaches, driving learning evolution and maintaining an understanding of world-wide trends, as emerging technologies and the pace of change transforms the environment, and the capabilities required to succeed.
• Designs and builds learning strategies to support BMO’s enterprise learning objectives and oversees design and delivery of learning interventions.
• Manages the design, execution, and measurement of key enterprise learning programs.
• Builds and maintains a program evaluation regime to monitor overall learning effectiveness and ensure learning content and interventions are guided by data-based feedback.
• Develops and maintains relationships with senior leaders across the enterprise to keeps abreast of their priorities, current and planned initiatives, and provides ongoing insights and expert advice on learning opportunities to drive performance higher.
• Partners with learning leaders in each group and across BMO to understand planned learning priorities in support of a cohesive learner experience.
• Participates in the management of vendor relationships; ensures regular reviews are in place, key performance indicators are monitored, service level agreements are met, and service costs are kept within budget.
• Leads a team of learning experts in the successful execution of the strategic roadmap and desired business results, team development and team dynamics management.
• Develops team members, plans for succession, and fosters a high-performance culture while leading and mentoring a high performing team.
• Promotes and supports the Bank’s risk culture ensuring employees understand their accountabilities for risk-taking activities, promotes an environment of open communication and effective challenge, and establishes the ‘tone from the top’ through leading by example while complying with the Bank’s Risk Appetite framework.
• Leads, promotes, and reinforces the Bank’s customer focus to support our vision; personally, role models customer focus; drives sustainable improvements in customer loyalty and business growth; adheres and supports enterprise customer experience and brand standards.

Preferred Qualifications

No preferred qualifications provided.