Head of Delivery Solution Architects - Hls

Head of Delivery Solution Architects – Hls

10+ years of experience in customer-facing technical roles within enterprise SaaS
At least 5+ years in a leadership capacity building and managing high-performing pre-sales or post-sales teams
Deep experience in SaaS technologies, particularly in Data Analytics, Data Warehousing, Data Engineering, MLOps, and AI/Data Science
Proven track record of success in both pre-sales and post-sales environments
Experience supporting complex, strategic accounts (e.g., generating +$1M ARR)
Ability to operate as a trusted advisor to technical executives (like CIOs, CDOs, and VPs of Engineering)
Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience gained through a distinguished career.

Define and hone the charter, operational model, and value proposition of the Delivery Solutions Architect function
Hire, develop and manage first-line managers and a growing, global team of technical Delivery Solution Architects (DSAs)
Own the post-sales technical execution strategy for key customers
Guide your team in leading architecture discussions, running technical workshops, creating project execution plans, and removing blockers to get customer use cases into production faster and more smoothly
Build trusted relationships and create a unified GTM motion with Sales, Pre-Sales Field Engineering, and Professional Services leadership
Act as the trusted technical advisor and executive sponsor to C-level stakeholders at a select number of strategic customers
Institute processes, forecasting models, and operational rigor to monitor customer health, predict usage growth, and demonstrate the ROI of your team’s involvement
In partnership with Marketing and Sales, build our brand as a trusted partner that delivers transformational business value for our customers across the globe.