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– Head of Customer Success
| Company | Zen Educate |
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| Location | Los Angeles, CA, USA |
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| Salary | $120000 – $130000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- At least 2 years in a revenue leadership role
- At least 5 years in a Customer Success Manager or Account Manager role or Sales Individual Contributor
- Proven track record of hitting/exceeding revenue targets
- Strong Bias to Action
- Passion for Education
Responsibilities
- Define your region’s launch and growth strategy, setting and achieving ambitious revenue targets
- Own the overall end-to-end delivery of a new city including planning, hiring, people management, launch, and everything in between
- Own the strategy for how to achieve consistent month over month growth in your region
- Build and coach a strong commercial team to continuously improve service levels and usage in a particular geography
- Foster strategic partnerships with education leaders and key district accounts
- Own the execution and drive performance improvement of the logistics and operations of dispatching teachers and teaching assistants to work in schools
Preferred Qualifications
- Relentless individuals with a proven track record of hitting/exceeding revenue targets
- Leaders who lean in and ask ‘What else is within my control to change?’ when tackling problems and pursuing opportunities
