Head of Community
| Company | Xoul |
|---|---|
| Location | San Francisco, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Strong communication
- Organization
- Proactive approach
- Empathy & patience
- Adaptability
- Technical familiarity
Responsibilities
- Facilitate a vibrant community
- Handle user support & communication
- Coordinate feedback and bugs
- Developer Relations
- Create community events
- Moderation and safety
- Proactively support growth
Preferred Qualifications
- Experience managing and growing online communities (Discord, Reddit, forums, etc.)
- Familiarity with user-support tools (Intercom, Zendesk, or similar)
- Experience organizing community events or meetups
- Comfort collaborating directly with product and engineering teams to communicate user needs
- Bonus: Experience managing communities for open-source or developer-focused projects