Head of Commercial Operations
| Company | Serán BioScience |
|---|---|
| Location | Bend, OR, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, PhD |
| Experience Level | Expert or higher |
Requirements
- Technical depth, including drug substance, drug product, and understanding of materials characteristics
- Excellent verbal and written communication abilities, interpersonal and customer service skills
- High degree of organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite or related software
- Demonstrates strong project management, customer relationship skills, and communication skills
- Able to build strong and motivational relationships with executive management and operations teams
- Able to develop and implement strategic business plans and commercialization strategies
- BS in Life Science or Engineering discipline required, MS or Ph.D. preferred
- Minimum of 10 years of experience in CDMO/CMO Commercial Operations
Responsibilities
- Directs daily operations at Serán’s Commercial Manufacturing Facility
- Ensures client projects are delivered on-time and executed to full compliance with global regulatory requirements and client agreements
- Manages the introduction of new commercial projects
- Acts as commercial representative for key customer relationships
- Leads execution of the commercial and business strategy in development and manufacturing
- Provides commercial input for facility and capital improvements, including the construction of a greenfield commercial facility
- Ensures that the health, safety, and environmental impact policies of the Serán sites are being successfully implemented
- Provides strategic input to support business model and company growth
- Supports customer site visits to facilitate onboarding of new customers and to maintain strong customer relationships
- Develops and implements metrics for consistent improvement of Commercial Operations and compliance
- Optimizes processes to reduce manufacturing costs and maximize cGMP production throughput
- Represents commercial team during budget planning meetings
- Responsible for management of pipeline / portfolio and delivery of products
- Manages the manufacturing operations technical team and production teams
- Meets frequently with quality, project management, and executive management teams
- Performs other related duties as assigned
Preferred Qualifications
- Preference given to those with direct experience in development and manufacturing of spray drying technologies
- Extensive knowledge of multiple technologies (Drug Substance, Drug Product, Development, and manufacturing service lines)