Hardware Lab Technician

Associate or bachelor’s degree in a Tech related Major. Or 3+ years of equivalent experience in a HW, Mechanical Lab or Datacenter environment (working with computers, terminals, and other tech ).
Critical thinking skills and curiosity, especially for POS product design validation and Root cause analysis working collaboratively with Mechanical Engineering team(s).
Proficient knowledge of POS, payment devices, display hardware, embedded PCs.
Ability to coordinate multiple job effectives, and to handle detailed and broad range projects
Ability to meet deadlines and be detail oriented
Attention to detail especially with documentation and testing.
Great communication skills to work with Toasters with different levels of tech understanding.
Familiarity with Google Workplace tools (Docs, Sheets, etc)
Ability to self-manage and prioritize tasks.

Work cross-functionally with the Delphi engineering team and product manager to assist in validating new and existing hardware
Maintain the existing hardware inventory and assist with intake of new hardware products
Process shipments and management of hardware to and from various employees across Toast.
Organize and document tests to get concise information in a repeatable format.
Create documents for standard operating procedures.
Work with a variety of machinery and test & measurement equipment covering compression/tension, heat/humidity, electronic microscopes, ect. And maintain reliability and availability of all hardware
Maintain, troubleshoot and repair equipment that includes POS and Payment Devices, as part of the Design Validation process.
Diagnosis and repair Mechanical Engineering failure or issues under Mechanical Engineers’ guidance.