Guest Services Representative
| Company | Medical University of South Carolina |
|---|---|
| Location | Charleston, SC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- High school diploma or equivalent (GED)
- Two years directly related customer service work experience; or an associate’s degree and one year directly related customer service work experience; or a Bachelor’s degree may be substituted for the related work experience
- Computer experience required
Responsibilities
- Professionally greets visitors and patients upon arrival
- Ascertains patients’ and or visitors’ needs and directs them accordingly
- Educates Medical Center patients, family members, visitors and guests regarding appropriate services and available resources and assist with wayfinding
- Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote the desired outcomes
- Meets key performance metrics for area and demonstrates compliance with policies/processes
Preferred Qualifications
-
No preferred qualifications provided.