Guest Services Manager
| Company | Four Seasons |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Valid State of Texas driver’s license
- Strong communication skills
- Work authorization in the United States
Responsibilities
- Manage the hotel lobby and arrival/departure experience to ensure a seamless experience
- Handle guest complaints and ensure follow up occurs in a timely manner
- Train new team members
- Provide feedback and conduct performance reviews
Preferred Qualifications
- Two to five years previous experience in Guest Services or a related field preferred
- Quick problem solver