GTM – Strategy and Operations Manager
| Company | Likewize |
|---|---|
| Location | Southlake, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in Business, Marketing, Finance, or a related field and 8+ years of experience in roles spanning strategy, product operations, business planning, or sales/marketing operations
- Advanced Proficiency in MS Excel, PowerPoint, Visio, MS Word
- Proven success supporting executive leadership through strategic program management, operational excellence, and change management initiatives
- Exceptional analytical, organizational, and interpersonal skills
- Experience influencing within a matrixed organization
- Strong verbal and written communication skills with executive presence and storytelling ability
Responsibilities
- Collaborate with product leaders to implement strategic initiatives, monitor key performance metrics, and ensure alignment with divisional objectives
- Drive cross-functional and enterprise initiatives, ensuring alignment and timely delivery across business units
- Set up and uphold standard reporting, operational reviews, and communication routines within the leadership team to ensure transparency, responsibility, and action
- Serve as a liaison between product leadership and internal stakeholders (such as Care, Marketing, Vendors, Legal, Operations), facilitating cooperation and ensuring uniformity in execution
- Facilitate executive involvement in both internal and external forums, including engagements with field representatives and partners
- Identify and implement improvements to workflows, planning processes, and organizational structure that increase team efficiency and impact
- Conduct comprehensive analyses of industry trends, competitor actions, and market developments to ascertain potential opportunities and threats
- Evaluate business performance, pinpoint weaknesses, and propose solutions
- Maintain global communications standards – tone, frequency, method, and more
- Improve content development and quality control processes to consistently provide accurate, valuable, and current content to clients
- Communicate complex information clearly and concisely to different audiences, including senior management and team members
- Implement processes and technology to streamline the GTM process – establishing single source of truth, create-once-publish-everywhere capabilities
Preferred Qualifications
- MBA or master’s degree and 6+ years of relevant experience
- Experience supporting technology or product-driven teams
- Experience with planning tools (e.g., Sharepoint, Figma, Braze, Smartsheet)