GTM Engineer

2-4 years of experience in roles such as GTM Engineer, Pre-Sales Engineer, or Technical Account Manager
Demonstrated expertise with AI platforms and involvement in AI projects within the last 2 years
Strong technical understanding of AI/ML concepts and applications in business settings
Experience building customer-facing solutions and automating processes
Excellent communication skills with the ability to explain complex technical concepts to non-technical audiences
Problem-solving mindset with attention to detail and commitment to customer success

Demonstrate exceptional platform expertise to clients, showcasing our AI capabilities and driving customer satisfaction
Automate customer onboarding processes from close to live on Day 1, creating seamless transitions from CRM to product
Collaborate with the AI Labs Team to experiment with, document, and embed increasingly advanced functionality into the product
Serve as the primary technical contact point for Landbase clients and the go-to platform expert for Sales and Account Management teams
Support the rollout of the latest Landbase platform AI features and act as an interface between clients and product teams
Adapt platform functionality behind the scenes to refine campaigns and enable multiple launches per week for clients
Prepare and run tailored Feed/AI demos for marketing teams and customers, creating effective prompts for campaign custom instructions
Transform manual customer requests into automated platform solutions to reduce repetitive tasks
Become the internal technical voice of the customer by collecting product feedback and supporting critical roadmap decisions
Work with raw platform data to help customers run more detailed analysis and optimize their results
Reduce the need for product team attendance on customer calls by providing expert technical guidance

Data science or machine learning background is a plus
Entrepreneurial experience or history of building applications is highly preferred