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Growth Sales Representative
Company | ActiveCampaign |
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Location | Chicago, IL, USA |
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Salary | $20.97 – $28.56 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Junior, Mid Level |
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Requirements
- A Bachelor’s degree in a relevant field (Business, Marketing, Communications) is preferred, not required
- 1-3 year(s) experience in a customer-facing role (Sales / Success experience preferred as the role involves managing a pipeline and multiple inbound channels)
- Experience using Customer Relationship Management (CRM) systems and other sales automation tools
- Familiarity with SaaS/Martech industry, understanding of key trends, and knowledge of competitive landscape (Preferred)
- Strong written and verbal communication skills
- Ability to adapt to evolving commercial strategies, changing market conditions, and dynamic/varied prospect needs
- Proven ability to address challenges, objections, and obstacles
- Commitment to achieving results and a history of taking initiative to drive success
- Understanding/experience in adopting a customer-centric mindset, focusing on customer needs and providing tailored solutions
- Willingness to continuously learn and stay updated on industry trends, commercial methodologies, and product knowledge
- Strong time management skills
- Experience using technology and software tools, as the role involves showcasing the product and using internal systems
Responsibilities
- Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase
- Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively
- Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the user’s challenges, and optimize the trial experience for product adoption and conversion
- Utilize consultative sales tactics to close deals, understand and address customer needs and preferences, and navigate the sales process efficiently to meet individual and team goals
- Collaborate with the sales team to provide the necessary information, assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise
Preferred Qualifications
- A Bachelor’s degree in a relevant field (Business, Marketing, Communications) is preferred, not required
- Familiarity with SaaS/Martech industry, understanding of key trends, and knowledge of competitive landscape (Preferred)
- 1-3 year(s) experience in a customer-facing role (Sales / Success experience preferred as the role involves managing a pipeline and multiple inbound channels)
Benefits
No information provided on Benefits.