Growth Operations Specialist – Autonomous Surface Vessels – Asvs

Growth Operations Specialist – Autonomous Surface Vessels – Asvs

Requirements

• 5+ years of experience in sales operations, proposal support, or related roles, with a strong background in the defense industry (military, aerospace, or defense contracting)
• Proven experience with Salesforce CRM, including upkeep, testing, and reporting functionalities
• Demonstrated ability to manage documentation, processes, and compliance within a highly regulated industry
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills, with the ability to interact effectively across internal teams and external partners and customers
• The ability to conduct detailed market research and apply strong analytic skills to identify business opportunities
• Attention to detail with a focus on maintaining high-quality standards in all activities and deliverables

Responsibilities

• Support the onboarding process for new hires, ensuring they are equipped with the necessary tools, resources, and training to succeed
• Integrate new team members into relevant departments and provide guidance on company policies, tools, and systems
• Take radical ownership of knowledge management: Create and implement best practices for document management and storage across the business team
• Serve as the documentation owner for all internal sales materials, ensuring all processes and documents are accurate, accessible, and up to date
• Develop and maintain enduring proposal templates, including standardized verbiage for various types of RFPs, quotes, and contracts
• Collaborate with cross-functional teams to plan and execute internal and external events, demonstrations, and customer engagements with an emphasis on defense industry events
• Manage event logistics, including team coordination, resources, and timelines to ensure successful execution and brand representation
• Support the operation and maintenance of centralized sales activities by collaborating with key departments (engineering, legal, compliance, etc.)
• Develop and manage dashboards and reports for real-time visibility into opportunity development, customer engagement, and the sales process
• Ensure accurate and timely updates in Salesforce that ensure alignment with broader business goals
• Work with the compliance team to ensure defense prime contract requirements are effectively flowed down to subcontractors, with adherence to relevant standards such as MIL-STD, ITAR, and cybersecurity regulations
• Ensure that all products meet required compliance standards in both commercial and defense applications
• Perform regular audits and upkeep of Salesforce CRM to ensure data accuracy and consistency
• Assist in the testing of new features within Salesforce, working with IT and other stakeholders to optimize its use for the sales team
• Provide proposal support, including the development of competitive and compliant bids and responses to RFPs, RFIs, and Sources Sought
• Conduct market analysis, leveraging tools such as SAM.gov to identify new business opportunities in both the commercial and defense sectors
• Maintain a repository of past proposals and responses for future reference, ensuring quick and efficient proposal preparation
• Stay updated on industry trends, regulations, and defense-specific requirements
• Collaborate with leadership and cross-functional teams to develop and improve sales operations processes and workflows

Preferred Qualifications

• Bachelor’s degree in business, engineering, or a related field preferred
• Relevant certifications: PMP, CBOP, CDMP, CSM, LSS. Defense industry certifications are a plus (DAU, CIP, etc.)