Group Director – Creative – Head of Creative

Group Director – Creative – Head of Creative

Requirements

• Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 8 years’ experience leading creative teams OR 10 years’ experience leading creative teams.
• 8 years’ supervisory experience.

Responsibilities

• Drive the Creative Vision – Steward the Sam’s Club brand identity with a bold, cohesive, multi-sensory expression of our member experience across every channel and moment.
• Lead Brand Transformation – Bring experience managing large-scale agencies and brand evolutions. You’ll articulate vision with clarity, earn trust in high-stakes moments, and galvanize teams around bold, future-forward ideas.
• Build and Lead a Modern Creative System – Architect a hybrid model that blends in-house talent with external partners to deliver high-velocity, high-impact creative. You’ll ensure we’re social-first, AI-fluent, and always iterating.
• Champion the Member Experience – Translate our brand promise into tangible, delightful experiences across campaigns, content, and the in-club environment. You’ll use data to make it personal and creativity to make it joyful.
• Collaborate Across the Business – Partner deeply with Marketing, Product, Membership, Merchandising, Tech, MAP (our ads business), Financial Services, and Operations to embed creativity throughout the full member journey.

Preferred Qualifications

• Managing Brand Initiatives for Product Launches
• Managing Budgets, Including Budget Forecasting and Reporting Financials
• Managing cross-functional teams in a retail creative environment
• Managing large scale interactive campaigns in an online creative or related digital field
• Managing Vendor Contracts and Relationships
• Working for or with creative agencies