Green Room Server House of Blues

2-5 years high volume experience in restaurant operations
Skill in guest relations
Wine & Liquor knowledge
High School Diploma
Transportation in order to retrieve anything the artist may require that we do not carry on site.

Anticipate and respond to guest needs
Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
Organize and prioritize service per appropriate service sequence
Take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal
Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
Deliver food and beverages to artist
Perform opening/running/closing duties according to HOB policy
Maintain line of sight/atmosphere control by circulating through work area throughout shift
Have the ability to memorize menus and daily specials
Remove dirty plates, glasses, etc., from green rooms once artist has finished
Clean spills on tables or around work area
Maintain HOB safety and sanitation standards
Have knowledge of all music, promotional or special events in the house
Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately
Communicate any last-minute menu changes or dietary restrictions to the kitchen staff for execution
Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival
Ensure all traces of previous occupants are removed and room is clean