Graduate Growth Operations Associate

High-Achieving: You have a track record of academic or internship success and demonstrate strong potential for growth.
Analytical & Technical: You are comfortable working with data and using it to solve complex problems.
Clear Communicator: You know how to craft sharp, persuasive messages – whether you’re writing user outreach or influencing internal stakeholders.
Action-Oriented: You don’t wait to be told what to do. You’re proactive, persistent, and thrive in ambiguity.
Outcome-Focused: You’re motivated by results and take ownership of moving key business metrics.
Curious & Creative: You continuously seek better ways to solve problems, drive impact, and improve the user experience.
Collaborative & Driven: You believe success is a team effort and bring energy and ambition to everything you do.
Proficiency in Excel, PowerPoint and Word
Proficiency in SQL is a plus, but not required – it will be used in your day-to-day work

Design & Execute Growth Initiatives: Develop and launch targeted engagement strategies across the user lifecycle – including prospecting, onboarding, activation, retention, and expansion.
Analyze User Data: Use data to uncover growth opportunities, refine engagement strategies, and develop personas for targeted engagement.
Improve Engagement Processes: Identify inefficiencies in existing user engagement practices and implement best practices for your client segment.
Report on Performance: Deliver clear, actionable reporting to measure initiative effectiveness, inform strategy pivots, and demonstrate ROI.
Prospect High-Value Users: Identify and activate key users within prospective accounts, ensuring strong uptake of our offerings.
Engage Senior Stakeholders: Influence VP+ stakeholders through clear communication, relationship management, and data-backed insights that drive strategic decisions.

Proficiency in SQL is a plus, but not required – it will be used in your day-to-day work