Global M&S Services – Head of Process Design
Company | Sanofi |
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Location | New Orleans, LA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Master’s, PhD |
Experience Level | Senior, Expert or higher |
Requirements
- > 10 years of experience in Pharmaceutical Industry with business partnering role
- Strong Industrial/M&S background with an extensive experience in various functions
- Solid experience & appetite in process design and simplification
- Experience of working on manufacturing sites in either of these domains is an added advantage
- Should have the ability to articulate complex concepts, adequately manage stakeholders, and effectively influence decision-making across all levels of the organization to drive process improvement
- Proficient in networking and communicating across diverse functions, adept at working in a matrix organization
- Should have a critical & strategic thinking to address delivery-related challenges
- Proven ability to analyze complex situations, anticipate potential risks, and propose creative solution/mitigation plans, ensuring effective problem resolution and continuity of operations
- Ability to analyze and enhance processes for efficiency, standardization, and simplification
- Strong analytical skills to identify process inefficiencies and develop data-driven solutions
- Champion simplification, standardization, and digitalization initiatives to enhance operational efficiency
- Proactively identify areas for improvement, driving a culture of excellence and continuous improvement
- Excellent communication skills – written and oral, transversal. Good English
- Masters or Doctorate in Life Sciences/Healthcare, Business Administration, Engineering or Information Technology
- Fluent in English
Responsibilities
- Lead End-to-End (E2E) process design by identifying standardization & simplification opportunities and working closely with Global Process Owners (GPOs) and Global Process Leaders (GPLs) to propose efficiency measures & implement improvement
- Co-Design To-Be process with functions to deliver our ambition
- Collaborate with M&S functions (Quality, Supply Chain, MSAT, HSE, Engineering, GDPU, etc.), subject matter experts, GPOS/BPOS, and other hub teams to ensure alignment and cohesive efforts
- Ensure adherence to M&S Services standards and E2E processes to align with organizational goals
- Ensure optimization and simplification for all M&S Services processes to be transferred to M&S Services including all related procedures, systems, and methodologies in place to support service delivery
- Be M&S Services champion on process design & propose a structured & Best-In-Class methodology
- Be an Innovation & Standardization champion of M&S processes, supporting the strategic transformation of operations through digital solutions across all Hub locations
- Identify and orchestrate approaches for external performance benchmarking, ensuring M&S Services standards are competitive and at least aligned with industry best practices
- Promote innovation in process improvement where it enhances efficiency and effectiveness
Preferred Qualifications
- Certification in Project Management and/or Lean Six Sigma and/or Continuous Improvement would be preferable