Global Client Executive GCN – Google Sales Leader

Global Client Executive GCN – Google Sales Leader

Requirements

• Self-starter, capable of ‘owning’ the complete customer experience.
• Ability to promote a positive (and enjoyable) work environment for colleagues and customers.
• Excellent presentation skills.
• Highly effective communication skills (verbal and written) when interacting with both technical and non-technical customers.
• Ability to ‘read’ the audience leveraging both verbal and non-verbal cues.
• Strong business and technical acumen in the optical and high-speed connectivity domain.
• Strong problem solving and organization skills.
• Creative and innovative approach to complex solution sales and deal structures.
• Demonstrated ability to build and maintain executive relationships (internally and with customers).
• Bachelor’s degree or equivalent years of experience.
• Greater than 10 years of solution sales customer-facing experience in the networking industry.
• Proven success and strong track record of managing complex technical and commercial relationships.
• Experience with and clear understanding of hyperscale business drivers, objectives and strategies.
• Experience and proficiency in the use of Salesforce.com for opportunity management and forecast reporting, along with related customer quotations.

Responsibilities

• Lead all aspects of the GCE (Global Customer Engagement) activities for the GCN (Global Cloud Networking) Google account for Ciena.
• Develop strong customer relationships that neutralize competitive infiltration into the Google account while creating an exceptional customer experience with Ciena.
• Identify & drive new business initiatives that increase Ciena’s market share and drive long-term growth for our optical and high-speed connectivity portfolio across market segments.
• Build & implement strategic account plans that best position Ciena to maximize its revenue and margins in line with Ciena’s strategic direction.
• Maintain industry knowledge of the competitive landscape.
• Work collaboratively within the sales & engineering teams as well as cross-functional teams to build winning sales, product, engineering and marketing strategies.
• Identify, develop and evolve networking solutions which influence and/or support Google’s connectivity requirements across Core, Metro, Edge and Submarine applications.
• Identify, consolidate & prioritize feature requests for strategic sales opportunities while ensuring follow-up on innovations needed to create measurable impact on overall company success.
• Provide leadership and guidance for the account’s sales and sales engineering team members, while working closely with R&D, PLM and Commercial primes to achieve our growth objectives.
• The role is Global and will require flexibility to travel frequently to engage with Google stakeholders and decision makers.

Preferred Qualifications

No preferred qualifications provided.