General Manager

General Manager

Requirements

• at least 3-5 years of general management experience overseeing 20 or more employees in a Food Service or Retail Service environment
• Leadership skills including a strong desire and ability to inspire, motivate and develop a diverse group of individuals
• Problem solving and troubleshooting skills
• Certified in qualifying local food safety protection course
• Intermediate computer proficiency with Microsoft, POS software and web navigation

Responsibilities

• Lead the team with a unique ability to direct, motivate and develop their managers and staff
• Analyze store performance; troubleshoot customer service
• Responsible for the daily cash reporting, financial auditing and profitability of their store
• Follow and maintain all Magnolia Bakery payroll processing standards
• Act as a mentor to their managers
• Coach the staff and conducts scheduled performance reviews
• Manage dessert inventories and production schedules
• Manage and oversee all BOH training, scheduling, skill set maintenance and new product implementation
• Work closely with bakers and icers to ensure consistency in production
• Ensures proper equipment operation/maintenance, proper safety and sanitation in kitchen and finishing stations of the bakery
• Aides when needed in the preparation/baking/icing of product offerings
• Review and correct store presentation and merchandise set up
• Serve as a model for providing community-based service as well as exceptional and personalized guest-centric service
• Ensure consistent execution of standard practices, policies and procedures
• Fosters an encouraging and positive environment but adheres to the necessary practices of progressive discipline
• Reinforces all sanitation, maintenance, health department security and safety guidelines

Preferred Qualifications

No preferred qualifications provided.