General Manager
| Company | Turf Masters Brands |
|---|---|
| Location | Waldorf, MD, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in business management, horticulture, or a related field or equivalent experience is required.
- Minimum of 7 years of experience in the lawn care, landscaping, or chemical services industry, with at least 5 years in management.
- Obtaining and maintaining applicator license(s) by applicable state(s) is required.
- Strong leadership, communication, and interpersonal skills.
- Proven ability to develop and execute business strategies that drive growth and profitability.
- Strong financial acumen with experience managing budgets and ensuring cost control.
- Exceptional problem-solving, decision-making, and organizational skills.
- Excellent customer service and client relationship management abilities.
- Proficiency in Microsoft Office Suite, CRM systems, and business management software.
Responsibilities
- Supervise the management of daily field operations, ensuring all services are completed on time, within budget, and to the highest standards of quality.
- Lead, manage, and motivate a team of supervisors and support staff to ensure they meet performance and quality goals.
- Oversee the management of scheduling, ensuring optimal route planning and resource utilization to maximize efficiency and minimize operational costs.
- Responsible for management of branch inventory (chemicals, tools, and equipment).
- Monitor service delivery to ensure that customer expectations are met, resolve service issues promptly, and ensure high levels of customer satisfaction.
- Continuously evaluate and improve operational processes to increase efficiency, reduce costs, and enhance the overall customer experience.
- Report performance results to senior management and implement corrective actions as necessary.
- Develop and manage the branch budget, focusing on cost control and maximizing profitability.
- Ensure that the company adheres to all local, state, and federal regulations regarding pesticide use, chemical application, and worker safety. Manage audits and inspections to maintain compliance.
Preferred Qualifications
- Master’s degree or relevant certifications (e.g., in business management or industry-related areas) is a plus.