Game Release Manager
| Company | Light & Wonder |
|---|---|
| Location | Montreal, QC, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Handover & Validation management
- Risk Management & Problem Solving
- Business & Technical understanding
- Project management & Scheduling
- Communication & Stakeholder management
- Attention to detail
Responsibilities
- Receive & manage handovers from several teams, ensuring all necessary assets are in place and perform structured validation checks to confirm game release readiness.
- Coordinate & Execute pre-release actions, such as smoke testing, compliance checks, commercial checks etc.
- Ensure games achieve a release-ready state tailored to each market and ensure that customer promise is fulfilled or proactively adjusted according to feasibility.
- Provide the final “seal of approval” by officially confirming that the game meets all internal & external requirements for a smooth and successful launch.
- Own the release calendar per market and become the single point of contact around release readiness for ongoing & upcoming games.
- Host steerco meetings with internal customers sharing status, risks and assumptions.
- Compile all relevant documentation including release & patch notes, known issues, error codes, certifications, and config ensuring they are added to all Jira tickets.
- Collaborate across the business and externally to bring alignment of all elements of the release.
- Conduct post release reviews, identifying success and lessons learnt. Take actions to improve releases to meet defined quality standards.
- Actively participate in the recurring assessment and the transformation of Release Management.
- Proactively gather data to identify process improvements leading initiatives for change.
Preferred Qualifications
- Strong, facilitation, teamwork, influencing and interpersonal skills
- Proactive, positive, “can do”, collaborative attitude
- To exercise sound judgement and be decisive under pressure
- Ability to translate technical terms to a business customer or internal executive
- Customer focused, passionate about the customer experience
- Ability to ask open questions to generate and evaluate options
- Good problem solver, analytical mind
- Focused on continuous process improvement, including keeping it simple
- Ability to multitask and prioritize effectively
- Displays common sense
- Resilient
- Excellent written and oral communications skills
- Good level of English language skills, both written and oral
- Great attention to detail