Fulltime Custom Framing Senior Framer
| Company | Michaels |
|---|---|
| Location | Jacksonville, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Basic computer skills and basic measuring skills
- Ability to operate the framing equipment and glass cutter
Responsibilities
- Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
- Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions
- Deliver sales and production results
- Act in lead capacity in the absence of the Framing Manager
- Be a resource to assist and train other Team Members
- Support and assist Framing Manager in driving KPI’s achievement
- Complete framing orders with a high degree of quality and on time
- Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
- Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
- Provide a fast and friendly check out experience while adhering to cash handling standards
- Follow Standard Operating Procedures (SOPs) and Company programs
- Support shrink and safety programs
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Operate cash register and execute cash handling to standards
- Acknowledge customers, help locate product and provide solutions
- Engage customers on benefits of Rewards and complete enrollments
- Educate customer on Voice of Customer (VOC) survey
- Assist with Omni channel processes
- Other duties as assigned
Preferred Qualifications
- Retail experience
- Experience selling products and/or services to customers