Full-Time Sales Lead with Design Specialty

2+ years of sales experience, some of it with high price-point products (preferably in a design related environment)
Experience in design such as interior, architectural, graphic, with a clear understanding of design principles (spatial planning, fabric selection, styles and trends, etc)
Strong organization, self-motivation, communication and relationship management skills
Demonstrated ability to work within a team sales environment
Track record of thriving in a fast paced and changing environment
Ability to work a flexible schedule, including nights, weekends, and holidays

Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.
Leverage your interior design and sales expertise in the home furnishings space to help our customers navigate through their design needs and purchases
Manage virtual and in-store design appointments (including preparation of design deliverables, product curation, and follow up)
Utilize sales analytics and design software tools and applications to drive store profitability and growth in a way that supports the success of the overall brand (moodboards, space plans, 2d/3d room views)
Share your expertise in fabric & finishes, bringing awareness to performance, texture and durability characteristics as well as market trends using digital and physical swatches
Efficiently manage your time in design appointments and sales floor interactions by prioritizing the customer experience while keeping communication open with leadership
Meet or exceed sales and customer satisfaction targets, and other established KPIs
Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment and substitutions
Bring a willingness to share innovative ideas and solutions to continuously improve team operations
Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations