Full Time – Hours – Associate Banker

Full Time – Hours – Associate Banker

Requirements

• 6+ months of customer service experience
• High school diploma or GED equivalent

Responsibilities

• Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
• Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
• Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
• Assists clients and the branch team by helping with new account openings when needed
• Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures

Preferred Qualifications

• Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
• Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
• Strong desire and ability to influence, educate, and connect customers to technology
• Cash handling experience