Front Office Representative

Front Office Representative

Requirements

• High school diploma or equivalent (Associate’s degree preferred)
• Proven experience in front office or administrative roles
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Friendly, reliable, and professional demeanor
• Ability to maintain confidentiality and handle sensitive information

Responsibilities

• Greet and assist visitors, clients, and staff with professionalism and courtesy
• Answer and direct phone calls promptly and accurately
• Manage appointment scheduling and maintain calendars
• Receive, sort, and distribute mail and deliveries
• Keep the reception area clean, organized, and welcoming
• Provide administrative support to other departments as needed
• Maintain accurate records and documentation
• Follow office procedures and ensure security protocols are upheld

Preferred Qualifications

• Associate’s degree preferred