Front of House Manager

Proven knowledge of restaurant processes and ability to serve guests.
At least 1 year of management, team lead, or supervisory experience.
Strong leadership skills with the ability to train, develop, and motivate a team.
Ability to use POS software and proficiency in Microsoft Office.
Excellent problem-solving and decision-making abilities.
Strong customer service and interpersonal skills.
Attention to cleanliness, safety, and operational efficiency.
Clear background check and drug screening.
Full weekend and summer holiday availability.

Supervise and support FOH team members, ensuring excellent service and smooth daily operations.
Train and coach staff on service standards, food safety, and customer interactions.
Open and close the restaurant according to established procedures.
Take a hands-on approach by actively serving, bartending, and assisting with guest needs.
Ensure all FOH team members follow food and alcohol service guidelines.
Maintain a clean and organized dining area, bar, and service stations.
Complete and report inventory counts for alcohol, chemicals, and serving supplies.
Address and resolve guest concerns, ensuring satisfaction and repeat business.
Collaborate with the management team to maintain food quality, service speed, and teamwork.
Enforce restaurant policies, procedures, and service expectations.
Assist with BOH duties when needed to maintain seamless restaurant operations.
Track and log food and alcohol waste for reporting.
Monitor and report employee or guest incidents as needed.
Any additional duties assigned for success.