Freight Specialist
| Company | ASML |
|---|---|
| Location | Chandler, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- High School Diploma with minimum 10 years of relevant work experience or Bachelor in logistics, supply chain management, operational management and 3-5 years of relevant work experience
- Experience in a challenging, fast paced environment coordinating with different stakeholders and layers
- Work experience in cross-functional teams
- Intermediate competencies in MS Excel and PowerPoint
- Knowledge of logistics management systems (TMS), their set-up and application, SAP ECC preferred
- Knowledge of customs import and export regulations is a plus.
Responsibilities
- Tracking and troubleshooting of ongoing shipments in cooperation with warehouses, freight forwarders, integrators, and customs brokers to secure timely communication and on-time delivery.
- Support the daily management of the freight forwarders and integrators as escalation point of contact for any shipping challenges.
- Process and respond to inquiries via a ticketing tool and emails throughout the day addressing and resolving any challenges incurred by our business partners to keep business continuity flowing.
- Drive KPI’s, improve processes, and seek continuous improvements in regular activities as well as implement special projects.
- Ensure adherence to standard shipping processes and established ways of working with correct usage of the transportation management system (TMS) for both internal and external users.
- Ensure data completeness and accuracy in SAP and TMS by interacting with 3PLs and transportation partners.
- Utilize rate cards and information within transportation management system to secure exact match with the transport rate agreements and compare these with the actual freight bills making sure the registration of cost is done correctly.
- Investigate freight bills that do not follow the normal approval flow and work to get them corrected.
- Provide rate quotes to internal business partners for cost analysis supporting them in accurately making business decisions around overall operational costs.
Preferred Qualifications
- Ability to complete assignments with attention to detail and high degree of accuracy with excellent problem solving ability.
- Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
- Result driven, demonstrates ownership and accountability.
- Identifies bottlenecks and drives improvements.
- Work independently or as part of a team and follow through on assignments with minimal supervision.
- Demonstrate open, clear, concise and professional communication skills both verbal and written.
- Ability to establish and maintain cooperative working relationships with manager, co-workers, stakeholders, and freight forwarders.
- Work according to a strict set of procedures within the provided timelines.
- Organized.
- Ability to pivot with shifting priorities.
- Multi-tasking, team player with the ability to work in a fast paced environment, changing schedules to meet or exceed internal/external customer expectations.
- Self-starting, initiates and drives continuous improvement.
- Thinking outside the box mentality.
- Ability to put structure in complex environments.
- Open to cultural differences.