Fraud Ops Sr Analyst

3-5 years of experience in a related role
Intermediate to senior level experience in a similar position preferred
Demonstrated experience in application and development of advanced statistical models
Proven experience in the Investigation and Fraud claims process
Experience in trend analysis and data knowledge
Proficient in Microsoft Office and Access
Consistently demonstrates clear and concise written and verbal communication
Consistently demonstrates clear and strong verbal skills
CFRT and/or SIU experience preferred

Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
Recommend and implement new work procedures and address and resolve exceptional/unusual issues
Partner with the operation team(s) and other departments within fraud prevention and loss control
Contribute to the development of new techniques and processes for the area or function
Serve as an expert in fraud prevention and loss control, overseeing a segment of the workforce
Evaluate moderately complex and varied issues with substantial potential impact
Assume informal/formal leadership role within teams, and coach and train new recruits
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Working CAPs/Issues, which could involve remediations