Fraud & AI Analytics Product Manager
Company | NICE |
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Location | Atlanta, GA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s, Master’s |
Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s or advanced degree in computer science, engineering, data science, or related field.
- 3+ years of previous experience in Fraud products or financial crime detection solutions.
- Proven track record of 7+ years in product management, with a focus on SaaS / machine learning, or analytics products.
- Proven experience working directly with customers, understanding their needs, and presenting product solutions to address those needs.
- Strong knowledge of fraud prevention, detection techniques, and financial institution challenges.
- Experience working with cross-functional teams in an agile development environment.
- Excellent communication skills with the ability to effectively collaborate with technical and non-technical stakeholders.
- Analytical mindset with proficiency in data analysis and problem-solving.
- Demonstrated leadership abilities with a passion for driving innovation and delivering impactful products.
Responsibilities
- Lead the development of the AI and analytics Fraud products and roadmap, aligning with the company’s overall vision and objectives.
- Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for differentiation.
- Define product priorities and initiatives based on customer feedback, business goals, and technical feasibility.
- Collaborate with cross-functional teams including engineering, data science, design, and marketing to define product requirements and specifications.
- Drive the product development process from concept to launch, ensuring timely delivery and adherence to quality standards.
- Manage the product lifecycle, including feature prioritization, release planning, and post-launch performance monitoring.
- Apply deep knowledge of machine learning techniques to enhance product capabilities and drive innovation.
- Leverage data analytics and visualization tools to derive insights from large datasets and inform product decisions.
- Stay abreast of advancements in AI technology, industry trends, and best practices to continually improve product offerings.
- Work directly with customers, including banks and financial institutions, to understand their challenges and gather actionable feedback.
- Present product concepts and solutions to customers, aligning product functionality with their needs.
- Travel as needed to meet with customers, participate in industry events, and ensure products address real-world fraud scenarios.
- Build strong relationships with internal stakeholders, including executives, sales, professional services, and customer success teams, to ensure alignment and support for product initiatives.
- Collaborate with industry experts and partners to validate product concepts and strengthen market positioning.
- Define key performance indicators (KPIs) and metrics to measure the success of AI and analytics products.
- Analyze product performance data, customer feedback, and market trends to identify opportunities for optimization and growth.
- Iterate on product features and functionalities based on insights gained from data analysis and feedback loops.
Preferred Qualifications
- Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and big data technologies.