Franchise Operations Consultant
| Company | Dine Brands Global |
|---|---|
| Location | Pasadena, CA, USA, Kansas City, MO, USA, Michigan, USA |
| Salary | $90000 – $105000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Strong operational experience & proven performance in driving restaurant operational standards and compliance
- Strong coaching and influencing skills and building relationships
- Solid communication skills – oral and written
- Expert at Applebee’s brand standards, operating systems and operational tools & resources
- Solid organizing, calendar planning, flexibility, and prioritization skills to achieve job expectations balanced with requested franchise support
- Ability and willingness to travel 60 – 70%
Responsibilities
- Champion Brand purpose, strategy, and culture while advocating for guest and franchisee experience
- Drive best in class brand standards execution and provide root cause analysis and coaching at the restaurant level
- Partner with ASI regional team to ensure franchisee and team success by providing updates and trend information to FOD’s on recent visits
- Consult and offer expertise to restaurant leadership and teams to address issues and concerns related to SPA and other items while on site
- Immediate action and resolution to critical issues with the appropriate escalation to FOD
- Influence at the restaurant level around continuous operational improvement and support of brand initiatives
- Execute campaign pre & post assessments when aligned with SPA visits
- Schedule built following Rules of Engagement Travel expected (flights and auto) based upon geographic responsibilities to be assigned by VP Operations
- Manage individual T&E budget
Preferred Qualifications
-
No preferred qualifications provided.