Franchise Account Executive

3-5 years of related sales and/or account management experience.
Strong understanding of online technologies and proficiency in Google Suite offerings.
Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end.
Excellent oral and written communication skills, with a focus on customer service.
Strong organizational, time management, and prioritization skills–Capable of handling multiple demands at any given time.
Ability and willingness to travel to or within assigned region, roughly 15% of the time every other month.

Align internal and external stakeholders, ensuring commitment to objectives and successful outcomes.
Serve as a central point of contact between internal and external resources, fostering shared understanding and collaboration to provide product expertise and technical support to customers.
Monitor and measure performance, and sales for assigned territories–intervening and resolving issues that impact performance and customer satisfaction whenever possible.
Listen and understand stakeholders’ business objectives, forecasts, and performance metrics, and align technology and processes to meet their needs and to grow our collective businesses.
Work closely with operational resources to ensure timely resolution of issues, while maintaining strong communication with stakeholders.
Provide education and support to external stakeholders, including customers and business partners, on program features and enhancements.
You will play a pivotal role in coaching our customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support.