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Founding Customer Success Manager

March 28, 2025March 28, 2025

Founding Customer Success Manager

CompanyEncord
LocationSan Francisco, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • Extensive customer facing experience, especially with Enterprise customers
  • Exceptional communicator across different channels
  • Structured and organized, with the ability to prioritize time
  • Track record of successful internal collaboration with both technical and commercial teams
  • Highly consultative, skilled with discovery questioning and uncovering new use cases
  • Track record of strengthening existing customer relationships and proactively developing new ones
  • Ambitious and willing to roll up sleeves and do whatever is required
  • Demonstrates product and technical acumen, with the ability to learn quickly and apply product knowledge to customer pain points
  • Intelligent and able to understand technical intricacies while focusing on outcomes
  • Consistently performed in the top percentile in previous environments

Responsibilities

    No responsibilities provided.

Preferred Qualifications

    No preferred qualifications provided.


TaggedCustomer SuccessEncordExpert or higherFinance & Operations & StrategySales & Account ManagementSenior

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